Terms of Service

1. Acceptance of Terms

Welcome to GrainRoom. By accessing or using the website located at www.grainroom.mom and any related services, applications, or platforms provided by Hefei Gangan Bai Room Trading Co., Ltd., operating as GrainRoom (hereafter referred to as GrainRoom, the Company, we, us, or our), you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions contained in this document, you must immediately discontinue your use of this website and all associated services.

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity, and GrainRoom, concerning your access to and use of the website and any services provided through it. You represent and warrant that you have the full legal right, power, and authority to enter into this agreement on your own behalf or on behalf of the entity you represent.

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Any new features or tools that are added to the current website shall also be subject to these Terms of Service.

By agreeing to these Terms of Service, you also acknowledge that you have read and understood our Privacy Policy, which is incorporated herein by reference. The Privacy Policy explains how we collect, use, and protect your personal information. If there is any conflict between these Terms of Service and the Privacy Policy, the terms of the Privacy Policy shall govern with respect to matters of data privacy and protection.

2. Description of Services

GrainRoom provides professional computer systems design, integration, and technology consulting services to business clients. Our service offerings include but are not limited to: systems architecture design and planning, enterprise systems integration, cloud migration strategy and execution, cybersecurity assessment and implementation, technology advisory and strategic consulting, and managed information technology services. The specific scope, deliverables, timeline, and pricing for any engagement will be detailed in a separate written agreement, statement of work, or service contract between GrainRoom and the client.

The content provided on this website is for general informational purposes only. It does not constitute professional advice, and you should not act or refrain from acting based on any information presented on this website without seeking appropriate professional consultation. GrainRoom makes no representations or warranties regarding the accuracy, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.

We strive to maintain the availability and performance of our website and related services. However, we do not guarantee that the website will be available at all times, uninterrupted, secure, or free from errors or omissions. We may suspend, withdraw, discontinue, or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

GrainRoom operates from our headquarters in Hefei, Anhui Province, China, and serves clients in multiple jurisdictions. The services we provide are subject to the applicable laws and regulations of the jurisdictions in which we operate. Clients are responsible for ensuring that their use of our services complies with all applicable local, national, and international laws.

3. Eligibility to Use the Website

By using this website, you represent and warrant that you are at least eighteen years of age or the age of majority in your jurisdiction, whichever is greater. Our website and services are not intended for individuals under the age of eighteen. If we become aware that a person under the age of eighteen has provided us with personal information or is using our services, we will take immediate steps to terminate that access and remove any associated personal data from our systems.

If you are accessing this website on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms of Service. In such cases, the terms you and your as used in this agreement shall refer to both you as an individual and the entity you represent, jointly and severally. You further represent that the entity you represent is duly organized, validly existing, and in good standing under the laws of its jurisdiction of formation.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion for any reason, including but not limited to violation of these Terms of Service. We may exercise this right without prior notice or liability. You acknowledge that GrainRoom has the right to determine, in its sole judgment, whether your conduct complies with these terms and to take appropriate action in response to any violation.

4. Account Registration and Security

Certain features of our website or services may require you to create an account or provide personal information. When you create an account, you agree to provide accurate, current, and complete information about yourself or your organization as prompted by any registration forms. You further agree to maintain and promptly update your registration information to keep it accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You agree to notify GrainRoom immediately of any unauthorized use of your account or any other breach of security. GrainRoom will not be liable for any loss or damage arising from your failure to comply with these security obligations.

You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene. GrainRoom reserves the right to reject or require the modification of any username that we determine, in our sole discretion, is inappropriate.

5. Use of the Website and Services

You are granted a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the GrainRoom website and its contents. This license does not include any resale or commercial use of the website or its contents, any collection and use of any product listings, descriptions, or prices, any derivative use of the website or its contents, or any use of data mining, robots, or similar data gathering and extraction tools.

You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website, or any portion thereof, for any commercial purpose without the express written consent of GrainRoom. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information, including images, text, page layout, or form of GrainRoom without our express written consent.

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of GrainRoom or its content suppliers and is protected by applicable intellectual property laws, including copyright, trademark, and patent laws. The compilation of all content on this website is the exclusive property of GrainRoom and is protected by applicable laws.

6. User Conduct and Obligations

As a user of the GrainRoom website and services, you agree to conduct yourself in a lawful and respectful manner at all times. You agree not to use the website or services for any purpose that is unlawful or prohibited by these Terms of Service. You shall comply with all applicable local, state, national, and international laws and regulations in your use of the website and services.

You agree not to upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of the privacy of another person, hateful, or racially, ethnically, or otherwise objectionable. You further agree not to impersonate any person or entity, including but not limited to an official representative of GrainRoom, or falsely state or otherwise misrepresent your affiliation with a person or entity.

You agree not to interfere with or disrupt the website or servers or networks connected to the website, or disobey any requirements, procedures, policies, or regulations of networks connected to the website. You agree not to attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website, or to any of the services offered on or through the website, by hacking, password mining, or any other illegitimate means.

You agree not to probe, scan, or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. You agree not to use any device, software, or routine to interfere with the proper working of the website or any transaction being conducted on the website, or with the use of the website by any other person.

7. Intellectual Property Rights

All intellectual property rights in and to the website, its content, and the services provided by GrainRoom, including but not limited to copyrights, trademarks, trade names, service marks, patents, trade secrets, know-how, designs, and all other proprietary rights, whether registered or unregistered, are and shall remain the exclusive property of GrainRoom or its licensors. Nothing in these Terms of Service shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the intellectual property of GrainRoom.

The trademarks, logos, and service marks displayed on the website, including but not limited to the name GrainRoom and the GrainRoom brand, are the registered and unregistered trademarks of Hefei Gangan Bai Room Trading Co., Ltd. and its affiliates. You may not use, reproduce, or display any of these trademarks without the prior written consent of GrainRoom. All other trademarks, product names, and company names or logos appearing on the website are the property of their respective owners.

If you believe that any content on our website infringes upon your intellectual property rights, please contact us immediately at service@grainroom.mom with a detailed description of the alleged infringement. We take claims of intellectual property infringement seriously and will investigate and take appropriate action, which may include removing or disabling access to the allegedly infringing material, in accordance with applicable laws.

Any feedback, suggestions, ideas, or other information you provide to GrainRoom regarding the website or our services shall be deemed non-confidential and non-proprietary. By submitting such feedback, you grant GrainRoom a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such feedback in any manner and for any purpose without compensation to you.

8. Confidentiality Obligations

In the course of engaging with GrainRoom for consulting services, you may disclose or make available to us certain confidential and proprietary information related to your business, including but not limited to technical specifications, business processes, financial data, customer information, trade secrets, and strategic plans. GrainRoom agrees to hold all such information in strict confidence and to use it solely for the purpose of providing the agreed-upon services.

Our obligation of confidentiality extends to all of our employees, contractors, agents, and representatives who have a need to know the confidential information for the purpose of providing services to you. We have implemented and maintain reasonable physical, technical, and administrative safeguards designed to protect confidential information from unauthorized access, disclosure, alteration, or destruction.

The obligations of confidentiality set forth in this section shall not apply to information that: is or becomes publicly available through no breach of these Terms of Service by GrainRoom; was known to GrainRoom prior to its disclosure by you, as evidenced by written records; is received by GrainRoom from a third party without breach of any obligation of confidentiality; or is required to be disclosed by applicable law, regulation, or court order, provided that GrainRoom gives you prompt written notice of such requirement and reasonably cooperates with your efforts to limit or prevent such disclosure.

9. Disclaimers and Warranties

The GrainRoom website and all services provided through it are made available to you on an as is and as available basis, without any representations or warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, GrainRoom expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing, course of performance, or usage of trade.

GrainRoom does not warrant that the website will meet your requirements, that the website will be uninterrupted, timely, secure, or error-free, that the results that may be obtained from the use of the website will be accurate or reliable, or that the quality of any products, services, information, or other material purchased or obtained by you through the website will meet your expectations. Any material downloaded or otherwise obtained through the use of the website is done at your own discretion and risk.

No advice or information, whether oral or written, obtained by you from GrainRoom or through the website shall create any warranty not expressly stated in these Terms of Service. GrainRoom assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, or unauthorized access to or alteration of user communications.

GrainRoom is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or communication due to technical problems or traffic congestion on the Internet or on any of the website or combination thereof, including any injury or damage to users, members, or any computers or related devices of any person related to or resulting from participation or downloading materials in connection with the website and services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall GrainRoom, Hefei Gangan Bai Room Trading Co., Ltd., its officers, directors, employees, agents, affiliates, successors, or assigns be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of, or inability to use, the website or services, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory.

This limitation of liability applies to all claims, whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if GrainRoom has been advised of the possibility of such damages. If you are dissatisfied with any portion of the website or with any of these Terms of Service, your sole and exclusive remedy is to discontinue using the website and services.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, the liability of GrainRoom shall be limited to the maximum extent permitted by law. In no event shall the aggregate liability of GrainRoom arising out of or relating to these Terms of Service, whether in contract, tort, or otherwise, exceed the greater of: the total amounts paid by you to GrainRoom for services during the twelve-month period immediately preceding the event giving rise to the claim, or one hundred United States dollars.

11. Indemnification

You agree to indemnify, defend, and hold harmless GrainRoom, Hefei Gangan Bai Room Trading Co., Ltd., and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, demands, actions, liabilities, losses, damages, judgments, awards, costs, and expenses, including reasonable legal and accounting fees, arising out of or related to your use of the website or services, your violation of these Terms of Service, your violation of any applicable law or regulation, or your infringement of any intellectual property or other rights of any third party.

GrainRoom reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you agree to cooperate with GrainRoom in asserting any available defenses. You shall not settle any claim that imposes any obligation or liability on GrainRoom without the prior written consent of GrainRoom.

This indemnification obligation shall survive the termination or expiration of these Terms of Service and your use of the website and services. The provisions of this section are for the benefit of GrainRoom and its parents, subsidiaries, and affiliates, and each of their respective officers, directors, members, employees, and agents, each of whom shall have the right to assert and enforce these provisions directly against you on their own behalf.

12. Third-Party Links and Resources

The GrainRoom website may contain links to third-party websites, applications, or resources that are not owned, operated, or controlled by GrainRoom. These links are provided solely as a convenience to you and do not constitute an endorsement by GrainRoom of the content, products, services, or practices of such third-party sites. GrainRoom has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that GrainRoom shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit before using them or providing any information to them.

Your interactions with third parties found on or through our website, including any terms, conditions, warranties, or representations associated with such dealings, are solely between you and the third party. You agree that GrainRoom shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such third-party links on our website.

13. Termination of Access

GrainRoom reserves the right, in its sole discretion, to terminate or suspend your access to all or part of the website and services, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service. Upon termination, your right to use the website and services will immediately cease. All provisions of these Terms of Service that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your agreement with these Terms of Service at any time by discontinuing your use of the website and services and notifying GrainRoom of your termination in writing. Termination does not relieve you of any obligations that have accrued prior to the date of termination, including payment obligations for services rendered before termination.

Upon termination of your access, GrainRoom may delete or retain, at its discretion, any data, files, or other information stored in or associated with your account. GrainRoom will have no obligation to provide you with copies of such data after termination. We recommend that you maintain your own copies of any important information before terminating your relationship with GrainRoom.

14. Changes to These Terms of Service

GrainRoom reserves the right, at our sole discretion, to modify or replace these Terms of Service at any time. We will make reasonable efforts to provide notice of material changes, which may include posting a notice on our website, sending an email to the address associated with your account, or updating the Last updated date at the top of this page. However, it is your responsibility to review these Terms of Service periodically for changes.

If a revision is material, we will try to provide at least thirty days of notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website and services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the website and services immediately.

Changes addressing new functions for a service or changes made for legal reasons may be effective immediately. GrainRoom will not be liable for any loss or damage arising from your failure to review updated Terms of Service. We encourage you to bookmark this page and check it frequently for any modifications.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the People Republic of China, without regard to its conflict of law principles. Any legal action, suit, or proceeding arising out of or relating to these Terms of Service or the use of the GrainRoom website shall be instituted exclusively in the courts of Hefei, Anhui Province, China.

You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts, including any objection based on forum non conveniens. You agree that any claim or cause of action arising out of or related to these Terms of Service or the use of the website must be filed within one year after such claim or cause of action arose, or be forever barred.

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from these Terms of Service. GrainRoom makes no representation that the website or services are appropriate or available for use in locations outside of China. Users who access the website from other jurisdictions do so on their own initiative and are responsible for compliance with local laws, to the extent local laws are applicable.

16. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms of Service, or the breach, termination, or validity thereof, shall first be attempted to be resolved through good-faith negotiations between the parties. The party raising the dispute shall provide written notice to the other party describing the nature of the dispute and the proposed resolution. The parties shall have a period of thirty days from the date of receipt of such notice to attempt to resolve the dispute amicably.

If the dispute cannot be resolved through negotiations within the thirty-day period, either party may submit the dispute to binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission. The arbitration shall be conducted in Hefei, Anhui Province, China, in the English language, before a single arbitrator mutually agreed upon by the parties. If the parties cannot agree on an arbitrator within fifteen days, the arbitration commission shall appoint the arbitrator.

The decision of the arbitrator shall be final and binding on both parties, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs and expenses in connection with the arbitration, unless the arbitrator determines otherwise. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from any court of competent jurisdiction to prevent irreparable harm.

You agree that any dispute resolution proceedings shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against GrainRoom. If for any reason a claim proceeds in court rather than in arbitration, each party waives any right to a jury trial.

17. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation of these terms, please contact us using the information provided below. We take all inquiries seriously and will make every reasonable effort to respond to your communication in a timely manner.

Hefei Gangan Bai Room Trading Co., Ltd.
Room 1304, Tower A, Zhonghuan International Building
Intersection of Linquan Road and Shengli Road
Yaohai District, Hefei, Anhui 230000
China (CN)

Email: service@grainroom.mom
Phone: +12723024417
Website: www.grainroom.mom

Our team is available during regular business hours to address your questions about these Terms of Service, your use of our website, or any aspect of our consulting services. We value transparency and open communication with our users and clients. If you believe that any content on our website or any action taken by GrainRoom violates these Terms of Service, please notify us immediately so that we can investigate and take appropriate corrective measures.

For matters related to our consulting engagements, including service agreements, statements of work, and project documentation, please reach out to your designated GrainRoom project manager or account representative. General inquiries about our services, capabilities, and engagement process may be directed to our main office using the contact details listed above.